Phase 2: Implementation Activities

Each implementation in Phase 2 will follow a structured workflow, similar to Phase 1 but with the partner leading all activities:

1. Discovery and Planning:

   • Partner Responsibilities:

     • Conduct workshops with the client to identify business goals, data requirements, and use cases.

     • Define the implementation scope, data domains (if using data mesh), and desired data products.

     • Prepare a detailed implementation blueprint, including timelines and milestones.

   • Data Tiles Role:

     • Observe and provide feedback on workshop facilitation and blueprint accuracy.

     • Step in only to resolve major gaps or misunderstandings.

2. Setup and Configuration:

   • Partner Responsibilities:

     • Connect Latttice to client data sources and configure data products.

     • Define data products and governance frameworks to ensure quality, security, and compliance.

     • Optimize the implementation for scalability and performance.

   • Data Tiles Role:

     • Review configurations and governance frameworks to ensure alignment with best practices.

     • Provide guidance on troubleshooting or complex integrations.

3. Delivery:

   • Partner Responsibilities:

     • Deploy the solution, ensuring all data products are functional and meet SLAs.

     • Train the client team on using and maintaining Latttice, focusing on self-service capabilities.

   • Data Tiles Role:

     • Monitor the delivery process and provide feedback on client training sessions.

     • Intervene only if the partner encounters significant challenges.

4. Post-Implementation Review:

   • Partner Responsibilities:

     • Conduct a debrief with the client to review project outcomes and gather feedback.

     • Identify lessons learned and prepare recommendations for future improvements.

   • Data Tiles Role:

     • Observe the debrief and provide feedback on how to improve communication and follow-up strategies.

Feedback and Evaluation

• Continuous Feedback:

  • Data Tiles will provide real-time feedback during critical stages, such as discovery workshops, configuration reviews, and training sessions.

  • Post-implementation evaluations will focus on the partner’s strengths, areas for improvement, and readiness for independent projects.

• Evaluation Criteria:

  • Technical Expertise: Ability to configure Latttice, troubleshoot issues, and optimize performance.

  • Process Adherence: Following the standardized implementation framework and best practices.

  • Client Engagement: Effectiveness in managing client interactions and ensuring satisfaction.

  • Problem-Solving: Capability to address challenges independently while maintaining quality.