Acceptable Use Policy (AUP)
This Acceptable Use Policy (AUP) outlines the rules and guidelines for using the services provided by Data Tiles Inc ("the Company"). It is designed to protect users, systems, and data integrity while
Acceptable Use Policy (AUP)
About this Document
This Acceptable Use Policy sets out the rules for using Data Tiles Inc’s services, including our SaaS platform, Latttice. It’s designed to ensure the platform remains secure, respectful, and fair for everyone. We want to make it easy for all users to understand what’s expected and how to use our services responsibly.
1. Purpose
This Policy outlines the expectations and responsibilities that come with using Latttice and any related services ("Service"). It forms part of your Software as a Service Agreement ("SaaS Agreement") with Data Tiles Inc (“we”, “us”, or “our”).
This Policy aims to make it clear what’s acceptable when using the Service, while supporting a safe, reliable, and productive environment for all users. If anything in this Policy conflicts with the SaaS Agreement, the terms of the SaaS Agreement take priority. We may update this Policy as needed, and will let you know if significant changes are made. Continued use means you agree to follow the updated version.
2. Compliance with Laws and Data Handling
You agree to use the Service in full compliance with all applicable laws and regulations — including local, national, and international rules. This includes, but is not limited to, data protection and privacy laws (such as the UK GDPR), intellectual property laws, consumer protection laws, export control laws, and anti-spam or anti-abuse regulations.
Latttice is built to support a federated data model, where in many cases data remains in its original source location. However, some features or services may allow you to upload or store data within our platform. In such cases, Data Tiles Inc will process that data in accordance with relevant laws based on the jurisdiction in which the data is stored.
Whether your data remains in place or is uploaded to Latttice, you remain the data owner and are responsible for:
Ensuring any data you use within the Service is lawful, accurate, and authorised
Complying with applicable data protection laws and regulations, especially in the jurisdictions where the data resides or is processed
Obtaining appropriate consents or legal basis for using personal data
If you are using the Service on behalf of an organisation, you are also responsible for ensuring your users follow these requirements.
3. Account Security
To keep your account and the Service secure, you must:
Provide accurate and current information when creating your account
Keep your login credentials (username, password, access keys, etc.) confidential
Not share your login details or allow others to use your account unless explicitly permitted by your subscription
Promptly notify us if you suspect unauthorised access or misuse of your account
You're responsible for any actions taken through your account unless you've reported unauthorised activity. We recommend using strong passwords and enabling any available security features to protect your access.
4. Prohibited Use
To keep the platform safe and effective, you must not:
Break the law or engage in fraudulent behaviour
Violate intellectual property rights
Share or upload harmful code (like malware or viruses)
Disrupt the stability or security of the platform
Collect personal data without permission or legal basis
Post anything that’s abusive, discriminatory, or otherwise inappropriate
5. System Abuse and Interference
To ensure the platform stays fast and reliable for everyone, you must not:
Overload or flood the system
Try to find or exploit vulnerabilities
Use bots or automation tools without permission
Circumvent our security measures or access areas you’re not authorised to use
6. Data Ownership and Responsibility
You own the data you add to the Service. You are responsible for ensuring your use of that data is legal and doesn’t infringe anyone else’s rights. Please make sure your content complies with applicable privacy and data protection laws.
7. Use of Third-Party Services
If you connect other apps or services to Latttice, it’s your responsibility to ensure they’re compliant with this Policy and with the law. We’re not responsible for how third-party tools operate or what they do with your data.
8. Enforcement and Consequences
We may suspend or remove your access to the Service if this Policy is violated. We’ll always aim to be fair, but serious or repeated breaches may result in more serious action, including termination of your account or legal follow-up.
9. Reporting Violations
If you see something concerning — like a misuse of the Service or a possible violation of this Policy — please contact us at letstalkdata@data-tiles.io. Your feedback helps us keep the platform secure and trusted.
10. Updates to the Policy
We may occasionally update this Policy to reflect changes in our service, business practices, or legal obligations. If the changes are important, we’ll notify you as outlined in your SaaS Agreement.
11. Conflict with Other Agreements
This Policy works alongside the SaaS Agreement. If there’s ever a conflict between the two, the SaaS Agreement will take precedence.
12. Governing Law
This Policy is governed by the laws of England and Wales. Any disputes related to this Policy will be resolved in the courts of England and Wales.
Contact Information Data Tiles Inc Email: letstalkdata@data-tiles.io
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