General Terms of Service
This General Terms of Service document outlines the terms and conditions for using Data Tiles’ products and services, helping you get the most out of your data journey with clarity, collaboration, and
General Terms of Service
Welcome to Data Tiles. Let’s start a data conversation.
Thank you for choosing Data Tiles. We’re excited to support your data journey with our suite of innovative, AI-powered products and services. These General Terms of Service ("Terms") govern your access to and use of our websites, software, and applications (collectively, the “Services”). By accessing or using the Services, you agree to comply with these Terms, our Privacy Policy, Acceptable Use Policy, and where applicable, our SaaS Agreement — all of which are incorporated by reference.
If you are using the Services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
1. Definitions
“User”, “you”, and “your” refer to the individual or entity accessing or using the Services.
“We”, “our”, and “Data Tiles” refer to Data Tiles Limited, a company registered in England and Wales.
“Services” refers to our websites, software, applications, tools, and associated content and support.
2. Using Our Services
Account Registration: Some Services may require you to create an account. You agree to provide accurate, current information and to keep your login credentials secure.
User Conduct: You agree to use our Services in a respectful, lawful manner. You are responsible for your activity and content. We may suspend or terminate accounts that violate these Terms or our Acceptable Use Policy.
Service Changes: We are constantly improving our Services. Features may be updated, removed, or replaced to enhance your experience. We’ll aim to provide notice where practical.
3. Intellectual Property
Our Rights: All intellectual property in our Services (including software, branding, interfaces, and content) is owned by Data Tiles or our licensors and is protected under applicable laws.
Your Rights: You retain all rights to content you upload or input into the Services. By using the Services, you grant us a limited licence to use, store, and display that content solely to provide the Services to you.
4. Termination and Suspension
We reserve the right to suspend or terminate access to the Services if you breach these Terms. You may also stop using the Services at any time.
Upon termination, your right to access or use our Services ends immediately. Refer to our User Data and Retention Policy for details on data deletion and export.
5. Service Levels and Support
Individual Users: Your access to support services will be defined by the plan you select. Support terms and availability are outlined during the subscription process.
Enterprise Users: Enterprise service levels will be set out in a separate Service Level Agreement (SLA) tailored to your organisation.
Updates to Service Levels: We reserve the right to modify service levels as necessary. We will notify users of any material changes through appropriate channels.
6. Links and Third-Party Services
Our Services may contain links to third-party websites or tools that are not operated by us. We do not control, endorse, or assume responsibility for any third-party content, products, or services.
7. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services or legal obligations. If the changes are material, we will notify you via email (if you have an account) or via a notice on our website.
By continuing to use the Services after the revised Terms are posted, you accept the changes. Please review these Terms regularly.
8. Governing Laws
These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Consumer Rights (If Applicable)
If you are using the Services as a consumer, you may have certain rights under UK consumer protection laws. Nothing in these Terms affects your statutory rights.
10. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us:
We’re here to ensure your data experience is clear, secure, and successful.
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